FAQ

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FREQUENTLY ASKED Q’s

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LionESS is a rechargeable home battery system that stores energy from solar or from the grid and makes it available on demand. It can power your home during the night or back up your home in the event of a power outage or load shedding. With its built-in battery inverter, LionESS is compact and easy to integrate into your home.

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The box is connected to your distribution board inside your house. During load shedding or a power outage, LionESS 5 or LionESS 10 will switch on automatically, giving you power for approximately over 2 hours, duration of your batteries is determined by the end user with the number of appliances you choose to use during load shedding. (Refer to our page on how to choose your system.)

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Self-Powering your Home
With LionESS you can use more of your solar by storing the excess energy and using it at night, which roughly doubles the amount of solar energy that directly powers your home.

Backup Power
LionESS provides seamless backup power in the event of a utility power outage. In a longer outage, LionESS can recharge from your solar power system.

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There are two options to purchase LionESS:
1. Add To Cart and follow instructions for payment vis PayFast Payment gateway which supports, MasterCard, Visa as well as instant EFT. Insert your delivery address and your LionESS will be delivered to your door within 5 working days.
2. Contact us via email or Online Chat and we will be in contact shortly.

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The instalation process of LionESS should only be handled by a qualified electrician, the installation cost is included in the price. We have a panel of qualified installers that will be able to assist with installation anywhere in South Africa. An installation guide as well as step by step videos will be provided upon purchase.

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Yes, you can remove the unit. If you are renting or transfering to a new premises, the unit can easily be removed.

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Zero! The installation cost is already included in the purchase price.

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If you have a Grid System, where LionESS is connected to the grid and switches on during load shedding, this system requires no additional extras.
If you have an Off Grid System, this will require solar panels and potentially a bigger LionESS; we recommend an inspection by our trained inspectors, who will advise on a tailored package to suit your requirement for complete off the grid systems.

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We offer a ten year warranty on our LionESS System.

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The LionESS System is ready for installation to your house in less than 60 minutes.

With the following inside the LionESS system:

  • Lithium ion batteries
  • Battery management system
  • Power inverter
  • Safety switch

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The unit has an app that is linked to your smart phone. You will be able to check the following on your app:

  • When load shedding is active or scheduled.

  • Current battery percentage.

  • The duration until your battery power is depleted.

  • The time until batteries are fully charged

  • Any faults on the system

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Faulty units are repaired or replaced within five working days after report is recieved.

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